LBC Contact Number | LBC Customer Service & Chat Support
If you need help with tracking, delivery, or other shipping concerns, LBC customer service offers several convenient support options. You can call the LBC contact number (02) 8858-5999 for Metro Manila or 1800-10-8585999 for provincial callers. You can also get assistance through email, Facebook Messenger, or by visiting your nearest LBC branch for faster support with your shipment inquiries.

LBC Customer Service
If you need assistance with your shipment, payment, or delivery, LBC customer service offers multiple ways to get help. Below, you’ll find the latest LBC branches’ contact numbers, the official LBC hotline, email address, live chat options, and other support channels to help you reach the right team quickly.
Click here to track and trace LBC Package online for free.
LBC Contact Number
You can contact LBC through its official LBC hotline in the Philippines or use the international customer support numbers listed below if you are calling from overseas. the contact details are also available on LBC express app.
LBC Hotline (Philippines)
Service | Contact Number |
|---|---|
Metro Manila | (02) 8858‑5999 |
Provincial (Toll‑Free) | 1‑800‑10‑8858‑5999 |
Business Solutions | (02) 7908‑6522 |
LC International Contact Number
Country | Contact Number(s) |
|---|---|
Australia | 1‑800‑522‑0000 |
Bahrain | 16195063 |
Brunei | +673 224‑4367 (Remittance)+673 224‑1219 (Cargo) |
Canada | 1‑888‑652‑2522 |
Guam | +671‑646‑5222+671‑646‑5221 |
Hong Kong | 800‑961‑522 |
Italy | 800‑780‑522 (Hotline)+39 3272266301 (Mobile) |
Japan | Tokyo: 03‑3522‑8108 (Fax: 03‑3522‑8113)Manila: +632‑403‑4676 (Fax: +632‑804‑3012)Transremittance: 03‑6869‑9999SoftBank: 080‑4360‑4236 |
Kuwait | 220 55 731 |
Macau | +853 6533 9082+853 6255 9055+853 6326 8986 |
Malaysia | 1‑800‑816222 |
Philippines | (02) 8858‑5999 (Metro Manila)1‑800‑10‑88585999 (Provincial)(02) 7908‑6522 (Business Solutions) |
Qatar | 00‑800‑100‑130 |
Saipan | 234‑9013233‑5605 |
Saudi Arabia | 800‑8‑110332 (STC)800‑8‑500058 (Other Networks) |
Singapore | 800‑101‑2708 |
South Korea | 1‑522‑3428 (Philippines)1‑661‑5899 (South Korea)070‑7701‑0001 (Philippines) |
Taiwan | 00‑801‑127‑383 |
United Arab Emirates | 800‑522‑111 |
United Kingdom | +44 203 110 2522+44 7976 705 325 |
United States | 1‑800‑338‑5424 |
If you need immediate assistance, contacting the LBC customer care number is the quickest and most reliable option. You’ll be connected directly to a support representative who can provide instant help with tracking updates, delivery issues, shipment concerns, and other service-related questions.
LBC Customer Service Email
If your concern isn’t urgent or you need to send documents, screenshots, or detailed shipment information, contact customer service by following the email address:
[email protected]
Responds within 24–48 business hours
The LBC support typically responds within 24–48 business hours. Email is best for inquiries about delivery issues, complaints, refunds, or follow-ups that require detailed information.
LBC Customer Service Chat
If you prefer online support, you can contact LBC chat support via its official Facebook Messenger. Simply visit the verified LBC Express Facebook page and tap the Message button to start a conversation.
Messenger is a convenient option for general inquiries, tracking updates, branch information, service availability, and other non-urgent concerns. It also lets you chat without waiting for a phone call.
Visit the LBC Branch
If you want in-person assistance, visiting your nearest LBC branch is a great option. The branch staff can help you with shipment tracking, sending or receiving packages, payment concerns, claims, pickup requests, and other service-related issues.
It’s also the best choice if your concern requires document verification or face-to-face support. Click here to check the LBC Branch near me.
LBC Helpline Operating Hours
The LBC helpline is available to assist customers during its designated support hours. Calling within these hours helps you reach a customer service representative more quickly and reduces waiting time.
Support Channel | Operating Hours |
|---|---|
LBC Customer Hotline | Monday to Sunday: 8:00 AM – 7:00 PM (Philippine Time) |
Email Support | Available 24/7 (responses are typically sent during business hours) |
Facebook Messenger | Available 24/7 for messages; response times may vary depending on inquiry volume. |
Check the LBC operating hours from here.
LBC Branches’ Contact Numbers
Every LBC branch has its own location, operating hours, and available contact details. The easiest way to find this information is by using the LBC Branch Locator.
- Visit the official LBC Branch Locator.
- Enter the branch name, city, province, or ZIP code in the search box.
- Select the branch from the search results.
- View the branch’s complete information, including its address, LBC branch contact number, business hours, and the services offered.
- Use the provided map or directions to visit the branch or contact it directly.
LBC Main Office Contact Number
If you need assistance with a corporate inquiry, escalated complaint, or business-related concern, you can contact the LBC Main Office. Below are the head office address and official contact details to help you reach the appropriate department.
Head Office Details | Information |
|---|---|
Office Address | 10th Floor, Tower B, Two E‑Com Center, Bayshore Avenue corner Harbor Drive, Mall of Asia Complex, Pasay City 1300, Metro Manila, Philippines |
LBC Main Office Contact Number | (02) 8858‑5999 |
Business Solutions | (02) 7908‑6522 |
Customer Service Email |
When To Contact LBC Tracking Customer Service?
If your shipment has a tracking issue that cannot be resolved online, you can contact the LBC Express contact number for immediate assistance. Reach out to customer service if you experience any of the following:
- Tracking information hasn’t updated for several days.
- The tracking number is not working or shows an error.
- The package is marked as delivered, but you haven’t received it.
- Shipment is delayed beyond the estimated delivery date.
- Parcel is lost or damaged during transit.
- Delivery attempt failed, and you need to arrange redelivery or pickup.
- You need help understanding your tracking status or shipment progress.
- You have other tracking-related concerns that require assistance from an LBC representative.
FAQs
Conclusion
Whether you need help with tracking, shipping, or delivery concerns, LBC customer service is easy to reach. Call LBC contact number (02) 8858-5999 for immediate assistance or email [email protected] for non-urgent inquiries. You can also reach out via LBC chat support using the official messenger.
If you want in-person assistance, visit the nearest LBC branch. Always contact the LBC Express in case of any issue.